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You are here: Home / Letting Legislation, Rules and Regulations / Ban Letting Fees Guide
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  • Ban Letting Fees Guide
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Ban Letting Fees Guide

The Tenant Fees Act (2019) cAme into force for properties rented in England on 1st June 2019. and WALES 1st SEPTEMBER 2019

Due to the implementation of the Tenant Fees Ban the Section 21 6a form was revised for all tenancies in England applicable from 1st June 2019 and  How to Rent Guide changed . 

Gone are the days of charging for admin, letting fees, vetting, references, inventory, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation.

All New Tenancy Agreements issued including renewals MUST be compliant with the Legislation. Ensure you use a compliant Tenancy Agreement such as PIMS Tenancy Agreement updated as laws change

Renewing a Tenancy - there are specific rules re renewal of tenancies where a Deposit exceeds the permissable limits and renewal / check out fees ceased after 31st May 2020 see Ban Letting Fees Renewals

New PIMS Tenancy Agreement
Rules- Renewing a Tenancy
The Legislation
Holding Deposit Fees
Wales Legislation Pending

#Both Legislation for England and Wales State -

A landlord [or Agent] must not require a relevant person [Tenant/Guarantor] to make a prohibited payment to the landlord [Agent] in connection with a tenancy of housing.

Permitted payments are clearly defined in respect of - Rent, Tenancy Deposits, Holding Deposit Fees, provision of utilities, Coms, TV Licence etc ANY OTHER payment requested is not permitted and likely to be deemed a breach of the Act and expose one to criminal penalties, banning orders and fines up to £30,000 [Penalties will vary in Wales]

A sledge hammer to crack a nut is a polite way to describe this punitive legislation

The fees you can charge are also restricted

Deposits New Law

As from 1st June 2019 Tenancy deposit restricted to no more than five weeks’ rent. ONLY if the annual rent is above £50K per an annum may the deposit be up to 6 weeks -but no greater

Warning upon the renewal of a Tenancy

If the landlord has a deposit exceeding the permissible limits then issues a new/ renewal Tenancy agreement such excess monies MUST be returned within 28 days. - or used against the rent account ONLY with the consent of the Tenant [the issue here is that a renewal tenancy agreement becomes new tenancy agreement]. Continuation as a periodic tenancy after the implementation of legislation has a 12 month grace to remedy [but Guidance states

  • Q. If a tenant paid a tenancy deposit which exceeds the cap before the ban in 2019, do I need to re-pay the amount of the deposit above the cap?
  • No. Landlords and letting agents are not obliged to immediately refund part of a tenancy deposit that is above the cap but was paid before the change in law. If a tenant signed a tenancy agreement before law date (and that tenancy is continuing or is a statutory periodic agreement) then the tenant will be bound by the terms of that contract until it is either renewed or terminated.

A Landlord or a Letting Agent may still charge the Tenant renewal fees for the new contract

  • RENEWAL FEES PAYABLE However, if the tenancy was entered into before 1 June 2019 and it was agreed in their contract to pay certain renewal fees, then a landlord or agent can charge these fees for a new fixed-term agreement or statutory periodic agreement up until 31 May 2020. [see Ban Letting Fees Renewals and guidance implies a Tenant may still be charged fees upto 31 May 2020 ]

HOLDING DEPOSIT, NO MORE THAN ONE WEEKS RENT- see PIMS GUIDE TO HOLDING FEES

A landlord or Agent MAY only take one holding fee per a property - They may not take another holding fee in respect of the same property until such other Holding deposit returned [unless lawful reason not to return]

Strict 15-day compliance – within fifteen days of holding deposit deemed received you return– you MUST comply or commit an offence, UNLESS agreed with the tenant in writing [consent] a different date be the deadline for agreement for the purpose of this law. – Example add clauses to Holding Deposit Form - sample for new law click here

  • PIMS TIP - the 15 days compliance means you cannot to take another holding deposit for the same property - it will be wiser to qualify bad tenants out faster -to eliminate undesirable tenants ASAP use your free PIMS credit checks - you can see a person's credit file instantly, if it is poor decline them ASAP and move on to next prospect [Credit Checks Members run a credit check, Non-members click here]

I the tenant agree my Landlord may use may deduct my Holding Deposit from my first month’s rent payable / Deposit. Such monies shall be credited to my rent account upon commencement of tenure the proposed date being Y –

To assist we have already drafted the New Holding Deposit Form click here to download


Rent payments - New Laws

Rent – These laws are watertight one cannot charge more rent months say 1,2,3 then reduce the rent to a lower figure – this would be circumnavigating the laws [unlawful] and expose you to a fine. [see law page 28 SCHEDULE 1 Section 3 PERMITTED PAYMENTS]. So, rent may not vary until after 12 months after commencement of tenure unless rent increase clause permits or variation agreed with the tenant in writing

 

Ending a tenancy early - ONLY at the Tenants request

A payment is a permitted payment if it is a payment to a landlord or Letting Agent in consideration of the early termination of a tenancy at the tenant’s request— But if the amount of the payment exceeds the loss suffered by the landlord/Agent as a result of the termination of the tenancy, the amount of the excess is a prohibited payment.

 

Permitted charges

You cannot require a person purchase insurance or a service unless it is a utility to the tenant, or the provision of a communication service to the tenant. – that is included in the tenancy agreement but such at cost and no profit mark-up otherwise unlawful

 
  • Utilities are specifically defined as electricity, gas or other fuel, or water or sewerage.
  • Communication Services means - means a service enabling any of the following to be used—(a) a telephone other than a mobile telephone (b)the internet;(c) cable television;(d) satellite television.
  • television licence A payment to the British Broadcasting Corporation in respect of a television licence is a permitted payment if the tenancy agreement requires the payment to be made.

HOW TO USE RENT INCREASES TO BYPASS THE PROBLEM -

If you have another service item, you currently charge for that would be not permitted then we would recommend making these inclusive in the rent – The way you can achieve this is to issue a Notice of a rent increase and vary your agreement prior to next renewal [or before 1 June 2020] so includes such service/item


Late Rent Fees

You will no longer be able to charge for issuing Section 8 Notices, Section 21 Notices, Rent Reminder letters and only be permitted to charge interest after 14 days that the rent is overdue. Such interest will be at the optimum calculation of Bank of England Base Rate + 3% [no more]

 

Lost Keys or security Fobs

Total cost more than £50 - Such must be reasonable costs for which you can evidence – Example key receipt £2.50


Prohibited Payment - Penalties and Fines - The Sledge Hammer

  • WALES Penalties and fines are different for Wales including £500 fixed Penalty Notices - see the Renting Home Fees Wales Bill

If you take a prohibited payment and breach the rights of the tenant or relevant person YOU MUST return all said monies within 28 days otherwise you lose the right to issue a section 21 Notice until such breach remedied. Also, you become exposed to further penalties and fines

The law does permit the monies be used against rent / deposit BUT ONLY with the consent of the person. See the PIMS Holding Deposit Form for new laws 1st June 2019

Failing to comply with the law means

  • Cannot issue a section 21 notice to end a tenancy - in reality if the tenant becomes non responsive and refuses to accept the return of monies you cannot issue a Section 21 Notice [so they can wilfully delay/obstruct eviction].
  • Tenants eligible to seek recompense from the county courts and Councils permitted to assist them to achieve this
  • Trading Standards will be enforcing the legislation and may issue a civil penalty fine of up to £5,000 for a first offence. If you repeat a breach within 5 years of the fine, you may face criminal prosecution or be fined £5000 up to £30,000. Such action may result in being banned to Let or Manage Properties as may be considered not a fit and proper person under 2004 Housing Act and subject to a banning order under section 14 of the Housing Act 2016.
  • Individual staff of the Letting Agents maybe banned if considered the individual was complicit/negligent


Warning Renewing Tenancies

Where a tenancy is issued or renewed in England on or after the 1st June 2019 then the law shall apply.

As from After one year, the ban will attach to pre-existing tenancies and clauses that charge fees in them will become ineffective. If a landlord or agent takes a prohibited payment after that date, they will have 28 days to return it or be considered in breach of this legislation.

  • Example. July 2020, I charge a tenant a late rent letter or charge them to issue a Section 8 Notice. Such action would invalidate any Section 21 Notice Eviction process and expose you to a fine up to £30K if this were your second offence

 

Other CONSIDIRATIONS

Assigning, varying a Tenancy Agreement – £50 but maybe greater ONLY if reasonable cost may be demonstarted   - A payment is a permitted payment if it is a payment— (a) to a landlord in consideration of the variation, assignment or novation of a tenancy at the tenant’s request, or (b) to a letting agent in consideration of arranging the variation, assignment or novation of a tenancy at the tenant’s request.

But if the amount of the payment exceeds the greater of— (a) £50, or (b) the reasonable costs of the person to whom the payment is to be made in respect of the variation, assignment or novation of the tenancy, the amount of the excess is a prohibited payment.

Breach Damage Clauses are lawful A payment of damages for breach of a tenancy agreement or an agreement between a letting agent and a relevant person is a permitted payment. - Such clause shall need to be in the tenancy agreement so one can claim in accordance with deposit law protocol – One must make sure such clauses are lawful.

Inducement Payments from local housing authority/their representative or Greater London Authority, appear to be exempt - so Landlord and Agents incentives to grant tenancies to tenants they propose are permitted see sections Page 2 part 10

Letting Agents Disclosure of fees - Agents MUST clearly publish a page on their website where fees are clearly defined Section 18 Duty to publicise fees on third party website

  • (3C) The agent must ensure that— (a) a list of the agent’s relevant fees is published on the third-party website, or (b) there is a link on that website to a part of the agent’s website where a list of those fees is published.”



PIMS Related content

  1. Read the full legislation click here
  2. The Government have produced a 59 page Tenant Fees Act Guide for Landlords and Letting Agents - click here to view the guide
  3. Rent payments page 28 SCHEDULE 1 Section 3
  4. PERMITTED PAYMENT Deposit payments – Page 29
  5. Holding Deposit Page 33 TREATMENT OF HOLDING DEPOSIT
  6. Circumstances under which Holding Deposit Shall not be returned Defined page 34 Sections 7,8,9 Schedule 2 — Treatment of holding deposit
  7. One Holding deposit per a property Schedule 1 — Permitted payments Page 29 Section 3 point 5


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Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/ Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/ MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum EPC rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/ Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/ serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/ Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/ Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references, inventory, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/