11th
Jun 2014
If you’re settling a claim you need to make sure you are reinstated for the full amount you’re entitled to. An insurer may have an unrealistic figure for how much it will cost you to repair damage to your property or to replace an item. Without the involvement of a broker you will have to convince the insurer to agree a settlement you are happy with.
PIMS Insurance managed by Alan Boswell Group takes the hassle of settling a claim away from you. Their in-house Claims Team liaise with insurers and loss adjustors to make sure you get a fair settlement. If needed our Claims Consultant can visit the property to assess the claim and will involve any necessary parties to reach an agreement. Our Claims Team are also authorised in many cases to settle on behalf of insurers.
Below is an example of how one of our clients benefited from our services when settling a claim...
The claim
We were contacted by a leaseholder who’d had a claim for a water leak in their property. They were concerned that the surveyor, who had been appointed by the insurer to inspect the claim, had offered an insufficient amount to reinstate the property to its original condition.
Our Claims Consultant visited the property and argued the offer made by the surveyor was not sufficient. Our consultant requested a loss adjuster was appointed to discuss the claim further.
The outcome
The loss adjuster concurred with our opinion and agreed the full reinstatement costs along with loss of rent suffered. We continued to monitor the progress of the claim to ensure payments were made promptly and repairs were completed satisfactorily, to ensure the tenant could move back in as quickly as possible.
It’s likely a fair settlement would not have been reached if we had not become involved in this claim. We use our knowledge, expertise and relationships to fight our client’s corner should a claim occur and are dedicated to resolve claims quickly and efficiently.
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