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News Article

"In May, you MUST give your Tenants the Renters Rights Information Sheet or

YOU RISK  - £7,000 FINE  PER TENANT PER PROPERTY."READ MORE

Landlords Slammed Over ‘Shoddy’ Homes Falling Short on Energy Efficiency Standards

29th Sep 2025

A leading charity has issued a strong rebuke to private landlords, accusing them of failing to ensure homes remain adequately warm during winter months.


Image credit: iStock

According to Citizens Advice, 41% of private tenants around 4.5 million people across England and Wales were forced to ration their use of gas and electricity last winter in order to manage soaring energy costs. Additionally, nearly a third (32%, or 3.5 million renters) were unable to heat their homes to a comfortable level.

The charity reports that many renters resorted to extreme coping strategies, such as skipping hot meals, wearing gloves indoors, and confining heating to a single room.

Citizens Advice also highlights that energy bills remain 50% higher than they were before the 2021 energy crisis, placing continued pressure on vulnerable households.

The report goes on to highlight that 57% of private renters are living in homes that fall short of the EPC C energy efficiency benchmark. Those residing in properties rated at the current minimum standard of E paid, on average, £317 more in energy bills last winter than they would have in a C-rated home.

In a strongly worded statement, the charity places the blame squarely on landlords, accusing them of neglecting essential upgrades that could have spared tenants from unnecessary financial strain.

 “Renters are currently at the mercy of landlords for essential maintenance like installing effective insulation or fixing draughty windows and doors. But concerningly, nearly a third (29%) of renters avoid asking for repairs or renovations because they fear rent hikes or creating tension with their landlord. Of the 30% who have asked, 13% said their landlord imposed conditions, like higher rent, while 7% said their landlord outright refused.”

The charity is urging robust enforcement of the Renters Rights Bill, set to become law in the coming weeks, to ensure tenants feel secure enough to request essential repairs and energy efficiency upgrades. It also emphasizes the importance of providing landlords with adequate financial assistance to carry out these improvements effectively.

A Citizen Advice spokesperson says: “Sadly, this is an all too familiar story. Many of the renters we help day-to-day say their landlords are hesitant to fix the substandard conditions they live in. 

“Leaky, cold and damp housing is a huge problem in our local area, as many homes are particularly deteriorated due to salty sea air and high winds.

“Too often, this is forcing renters to spend disproportionately on gas and electricity in an attempt to achieve basic levels of comfort, as well as having to regularly choose between eating and heating their homes. Despite this, many of those we help are reluctant to raise these issues with their landlords because they fear putting their tenancy at risk.

“Our advisers are bracing for more calls this winter from renters trapped in cold, leaky homes.

“It’s unacceptable that so many tenants are afraid to ask for the very basics – like fixing draughty doors, or replacing poor quality single-glazed windows.

“By 2030, the government must ensure no renter lives in a home that is excessively difficult and expensive to heat. And renters must urgently be given the security they deserve so they can ask landlords to fix substandard housing without fear of retaliation.”



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"In May, you MUST give your Tenants the Renters Rights Information Sheet or

YOU RISK  - £7,000 FINE  PER TENANT PER PROPERTY."READ MORE

 

 

 


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Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/ Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/ MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum EPC rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/ Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/ serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/ Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/ Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references, inventory, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/