16th
Jan 2015
Last year the "Deposit Protection Service" carried out research that showed nearly one in six landlords, (17.63%) failed to supply information/evidence after agreeing to a property redress resolution.
The most common occurrences of landlords having to pay tenants because of rulings against them were simply not bothering to submit evidence, or being too late to hit the required deadline.
Surprisingly the research highlighted that tenant's apathy to carry through with the process was significantly higher than landlords, as over 22% were late with submissions or just did not bother.
10.37% of landlords failed to send through the required evidence higher than being late, whilst 15.7% tenants were guilty of this.
Alexandra Coghlan-Forbes, Head of Adjudication at the DPS, said: "Too many landlords and tenants are shooting themselves in the foot during disputes by failing to get us the evidence we need to assess their cases. We do everything we can to make sure both parties understand what’s needed and by when, and it’s important that both landlords and tenants meet the 14 calendar day deadline."
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