A finance company says that landlord and tenants relationships have never been better. 46% of tenants are now in direct contact with their landlords to clear up matters regarding the home, instead of having to deal through letting agents.
From the company's research of tenants found that the 46% dealt direct with their landlords, whilst 30% had never met or spoken to the owner and went through a letting agent. 24% have in fact seen their landlord but still had to resolve issues with their letting agent.
In London, where almost half of households live in rented homes, only 36% of tenants have dealings with their landlords, likewise in the North East 38% dealt direct.
Ian Williams, spokesman for the finance company, says: ‘It’s surprising that such a significant proportion of Brits who privately rent have never met their landlord. Being able to get in touch with the person who owns their property may provide additional peace of mind to renters that they know where to turn for a speedy response should there be a problem with their home.’
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