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You are here: Home / Ending a Tenancy / Important Question / Tracing Tenants
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Tracing Tenants

This service is FREE to Members

Tenants often leave owing Landlords money for rent and/or damage. These people are easily traced using our tracing service; we check some 230 million records including; banking, mobile phone, utility bills, financial records, Sky and many other supplier databases.
 
This report is instant - use tenant check button in mypims
 

 
 
We check for any accounts that have been redirected from your address or accounts opened at the new address or transferred in that person's name with the same or similar Date of Birth. Within 48 hours, you could have your trace report showing their new address. With this you are then able to continue with recovery of your losses.

What do I do once I have their address

If you are in receipt of a money order, such as you evicted the Tenant using a Section 8 Standard Procedure and they left without paying as per the money order then use the address to enforce recovery of the money.
  • Warrant of Execution if the tenant owns any goods that can be sold at auction.
  • Attachment of earnings order Where the tenant is employed (excludes self-employed)
  • Charging Order - if they own any land or property.
  • Third Party Debt Order If the person has any money in a bank or building society.
  • If unsure as to their finances request they attend court for Tenant Finance Disclosure
If you are NOT in receipt of a money order, you need this address to initiate a money claim. Once awarded a money order, you are entitled to enforce recovery (as above).
 

Under the Statute of Limitations Act, you have 6 years to sue for money that you are owed.

Therefore even if your tenant is penniless for the moment, it does not mean to say that they will not have money within that time! You can trace a tenant at any time (up to 6 years to bring legal action from date of debt) but we recommend no less than 6 weeks after they have left your premises. This allows time for them to feel comfortable and they sign up for or/and redirect their accounts.

How does the tracing service work?

  • Provide us with the property address they were renting from you. Full name including middle names, Date of Birth or approximate age.
  • We search the vast records that we are licensed to access and check for any accounts that have been redirected or opened in the person's name. If they open any new accounts at their new address or transfer, any accounts from your address for banking, utilities, mobiles or other suppliers they will be traced.
  • Within 48 hours, you receive a report showing where they moved.

PIMS are authorised to trace people on your behalf.

Landlords and Letting Agents use our tracing service to
 
 
  • Trace Tenants to pursue recovery of their losses
  • They wish to confirm that the Tenant now resides elsewhere so they confirm surrender by conduct this can be used to protect the Landlord against claims for unlawful eviction. This can save the landlord time and money having to apply for a possession order

Most people are traced within a 40 mile radius.

Once you have their new address you could then do a drive by (checking for their car REG)or ask neighbour at the new address if XYZ resides there. You could show the neighbour photo ID for often Tenants use false names (but very hard to use false names with Bank, finance data which is what we use to trace them).
 
TIP At the Tenancy Application process it is good practice to have photo ID of Tenant (copy of passport, driving licence etc. Many Landlords are too trusting and accept on face value the tenant is Bob Smith because he says so. If you do not have a photo check facebook, social media sites etc for a picture).
 
The lesson to be learnt is always ask for a Guarantor (ideally a home owner) for these are easier to obtain recompense from ; seeRent Arrears & Guarantors)

You can also use Social Networking Sites to try to locate a tenant;

We have known landlords create false profiles so the tenant will add them as a friend. In many respects this could be a waste of your time. A Trace report can be deemed as proof of address for service of documents
 
 
SAMPLE - Networking sites for reference
 
www.friendsreunited.co.uk
www.facebook.com
www.myspace.com
 

24 Feb 2016 - to request a trace from PIMS please use the tenant credit check service

 
 
 
 
  • Trace Tenants to pursue recovery of their losses
  • They wish to confirm that the Tenant now resides elsewhere so they confirm surrender by conduct this can be used to protect the Landlord against claims for unlawful eviction. This can save the landlord time and money having to apply for a possession order

Most people are traced within a 40 mile radius.

Once you have their new address you could then do a drive by (checking for their car REG)or ask neighbour at the new address if XYZ resides there. You could show the neighbour photo ID for often Tenants use false names (but very hard to use false names with Bank, finance data which is what we use to trace them).
 
TIP At the Tenancy Application process it is good practice to have photo ID of Tenant (copy of passport, driving licence etc. Many Landlords are too trusting and accept on face value the tenant is Bob Smith because he says so. If you do not have a photo check facebook, social media sites etc for a picture).
 
The lesson to be learnt is always ask for a Guarantor (ideally a home owner) for these are easier to obtain recompense from ; seeRent Arrears & Guarantors)

You can also use Social Networking Sites to try to locate a tenant;

We have known landlords create false profiles so the tenant will add them as a friend. In many respects this could be a waste of your time. A Trace report can be deemed as proof of address for service of documents
 
 
SAMPLE - Networking sites for reference
 
www.friendsreunited.co.uk
www.facebook.com
www.myspace.com
 

24 Feb 2016 - to request a trace from PIMS please use the tenant credit check service

 
 
 
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Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/ Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/ MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum EPC rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/ Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/ serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/ Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/ Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references, inventory, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/