PIMS ≡
  • Facebook
  • Facebook
  • Facebook
  • About us
  • Contact us
  • Join
  • Forgotten Password?

The website for Landlords and Letting Agents

  • Tenancy Agreement
  • Starting Tenancy
  • Managing Tenancy
  • Ending Tenancy
  • Legislation
  • Letting Agents
  • Latest News
  • Credit Checks
  • Latest Blog
  • Letting Flowchart
  • ABC to Lettings
  • Document Centre
  • Helpline
  • Landlords Insurance
  • EPC
You are here: Home / Ending a Tenancy / Section 21 Notice Guide - ONLY FOR MEMBERS BEFORE 20th APRIL 2026 / PIMS Members wins legal battle - Mistake on Section 21 can be expensive
  • Negotiating Surrender *
  • EVICTION - Your Next Step
  • £40K Fines and compo *
  • How do I apply to court to evict my Tenants?
  • Important Question
  • Check Out, Damage and Deposits
  • Court Hearing & Outcomes
  • Bailiffs & Recovering losses *
  • Reasons to Evict
  • Section 21 Notice Guide - ONLY FOR MEMBERS BEFORE 20th APRIL 2026
  • Section 21 Notice rules and compliance before abolished
  • The FORM SECTION 21 6A - RRC
  • Section 21 Notice Check List XXX
  • Accelerated Possession
  • Court Hearing and rejected Section 21
  • Warning - Latest Section 21 Ruling may be challenged
  • Prevention of Section 21 - Retaliatory Eviction Bill
  • PIMS Members wins legal battle - Mistake on Section 21 can be expensive
  • Compare Eviction Options*

PIMS Members wins legal battle - Mistake on Section 21 can be expensive

A Landlords nightmare - legal aid appeals - could have cost more than £50,000
  • Historic judgement upheld over Section 21 dated incorrectly, Taylor vs Spencer
  • PIMS steps in to fund the upholding of the legal precedent
  • Tenant's legal team launched appeal after appeal even when they had lost the right appeal !
  • Right to appeal overruled tenant's solicitors even tried to stop the bailiff's warrant of possession 
Roger Spencer, a PIM's member, won his day in court and created legal history that benefits  all landlords and wants to share his tale as a warning to others.
  • Roger said:"I have decided to tell my side of the story as a warning to all landlords to be careful on Section 21 notices and make sure that all the information is correct for the court proceedings, especially the date.
  • "I never thought that I would end up having to face the probability of going to Supreme Court and not only being taken on by solicitors, that were only interested in racking up fees, but also by Shelter who supported their case."
The Spencer vs Taylor case was finally concluded in July (2014) when the Supreme Court rejected Taylor's (the ex-tenant) legal team's request to appeal the Court of Appeal's previous ruling that the tenant had to leave.

Spencer's nightmare first started in September 2011 when after numerous complaints from neighbours, they finally decided to issue a Section 21 notice to their tenant, a month later in October.

The tenant's solicitors had been told in Nov 2013 at the Court of Appeal, that the tenant had to leave the house because although the Issue date of the Section 21 was incorrect nevertheless, by law, it was  upheld as it had been issued to expire no less than two months later. 

In January 2014 Taylor's solicitors appealed against the ruling that they could not appeal to the Supreme Court by submitting a 14 page document covering 39 different points. They engaged Ian Colville, a renowned barrister who specialises in Housing Issues and homeless clients on legal aid.
  • The Section 21 contained a "catch all" savings clause and the tenant's solicitor's had even cited this as one of their 39 points that was being appealed.

Roger joined PIMS and spoke to the Member's Help Line which is open seven days a week.

  • Upon hearing of his plight, PIMS requested the case notes for the team to examine thoroughly. After reviewing the information PIMS felt that Spencer's solicitors had  failed to advise their client correctly.

Spencer's  solicitors were responsible for issuing the Section 21 notice which they had dated incorrectly.

When the notice was challenged by the tenant's legal team they should have told Spencer that the most cost effective  solution was to issue another notice correctly dated. This would have been the correct  pre-emptive  approach to avoid the possibility of any appeal...which unfortunately consequently occurred.

Richard Merrick said:" If they had issued another Section 21 notice that was correct, then that would have been that. The other problem was that the original fixed  tenancy agreement was for a six month period  where the rental payment had been specified as weekly  and did not state which day of the week it should be paid on; this meant the section 21 notice would have been served on the basis a weekly periodic tenancy commenced the day after the 6 month fixed term had ended
 
  • "We always advise any landlord never to 'mix and match' terms as it leaves you wide open to legal challenges. The PIMS Tenancy Agreement "wizard" prevents landlords from making these mistakes " 
PIMS and Roger were concerned whether his existing  solicitor had sufficient experience to counter the real danger, as if the appeal failed then Roger  would have to face the Supreme Court and his costs could have spiralled. If he had  lost Roger would have been  liable for the tenant's legal costs. 
 
The prudent approach was to make sure that  Roger received  the best advice from specialist solicitors and barristers with expertise in Supreme Court matters.  PIMS felts that this case had such a significant benefit to all landlords that they funded the representation, to ensure success could be achieved. Roger changed his Legal representatives who would ONLY release documents to the new legal team after their account was paid in full.

" The reason PIMS wanted to fund Roger's case is because it was so important to uphold such a legal precedent which benefits all landlords."

  • Spencer was awarded costs of £6,600 + vat from the case, with little chance of him even receiving a single penny from his ex-tenant, making the award virtually worthless except for the fact that Roger has nothing more to pay.

Roger Spencer says: " This situation has cost us more than £16,000 in legal bills and with loss of earnings and everything else, the full cost is approaching £25,000. What could have been worst is that if the case was lost then it may have ended up costing me more than £50,000."

PIMS always advises its members that if they need to involve solicitors, then always agree a fixed sum in advance that will not be over stepped:

Richard Merrick says: " Legal issues may at times be one of the highest costs that landlords will incur during their 'careers'.  Always agree a sum before any work is undertaken as with solicitors time is money and everything is chargeable, no matter how minor.
 
 "It's not just a case of 'nightmare' tenants that landlords have to deal with, it can also be having to deal with tenants'  legal aid solicitors too.
 
"If Roger had joined PIMS earlier, a quick call to the helpline would have highlighted the discrepancies and pre-empted the situation of the spiralling costs.
 
We at PIMS [Property Information Made Simple"  have created a series of automated online wizards whereby Section 8, Section 21 Notices and Tenancy Agreements are generate automatically and these would have prevented the mistake Roger encountered.
 
PIMS and Roger would like to give special thanks to David Smith of Anthony Gold Solicitors for his guidance in this extremely complex legal matter.
 
 
Non Members Demo Section 21 Wizard
 
Rent Arrears Section 8 Notice Wizard
 
Ending Tenancy Flowchart

PIMS OVERVIEW - Section 21 Notices

Section 21 Notice Guide
  • Section 21 Notice
  • FAQs Answered
  • Expiry Date Of A Section 21 Notice
  • Court Application Evidence Check List
  • How To Complete Section 21 Notice
  • Proof Of Service Of Notice
  • Restrictions On Use
  • Why Serve A Section 21 Notice?
  • Section 21 N5b Court Application
  • Possession By Post
  • Section 21 Wizard
  • Section 21 1 B Notice when served in the fixed term
  • Section 21 4 A when served after fixed term being in the Periodic Tenancy

latest news
RENTERS RIGHTS INFORMATION SHEET - FINE £7000
READ MORE
Starting a tenancy
Preparing to let The do's and dont's The vetting process Documents required Using a letting agent The good letting guide
Managing a tenancy
Inspections Maintenance Dealing with problems Renewing a tenancy Rent arrears Dealing with councils Rent increases
Ending a tenancy
The checkout and exit How to deal with a problem tenant Compare eviction notices Recovering debt Enforcing court orders Section 21 notice Section 8 notice
Letting legislations
Housing benefits LHA Maintenance and repair Health and safety Provision of services HMO and licensing Tenant litigation
Site index
Tenancy lifecycle Eviction flowchart Starting a tenancy docs Managing a tenancy docs Ending a tenancy docs News
MasterCard Maestro Visa Visa Electron Switch Solo JCB ePDQ
© 2023 PIMS
  • Home
  • About Us
  • Join
  • Contact us

Website by OddSphere
Memberships are from only £79.95 a year or £29.95 a quarter
X
Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/ Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/ MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum EPC rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/ Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/ serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/ Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/ Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references, inventory, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/