PIMS Landlord Helpline

Get All Your Questions Answered Here

Have a burning question that's specific to your cirumstances? Need to speak to an expert in property letting and housing legislation? The PIMS helpline is available to members 7 day a week.

You can become a member right now, and be speaking to an expert in the next 10 minutes.

Stop the endless Googling and speak to a frank and friendly expert with all the answers today.

We offer advice on:

Evictions Deposits Landlord Responsibilities Tax
Problem Tenants Rent Increases Tenant rights Insurance
Managing a Tenancy Guarantors Living Arrangements Students
Starting up as a landlord Vetting & Screening Tenancy Agreements
Lodgers & Licensees Credit Checks Benefits

example Previous questions

"One of my tenants has left, what do I do?"
"What are my rights of access to the property?"
"I let out a HMO to students but one of the "empty" rooms has been occupied without my knowledge. What can I do?"
"Do I have all the correct documentation to get started? Am I missing anything?"
"What is subletting, how does it work and how can I prevent it?"
"How do I evict a tenant?"
"How much does it cost to evict a tenant?"
"How and when can I involve bailiffs?"
"What the changes to letting agent fees? And when does it come into affect?"
"My tenants are getting divorced. What action do I need to take if any?"
"How do I run a credit check on a tenant and do I need their permission?"
"How do right to rent checks work?"
"My tenant hasn't been paying the bills for months..."
"How does universal credit work with housing?"
"I've been recieving complaints about my tenant. What am I supposed to do about a tenant's behaviour?"
"What qualifies as damages?"
"Can my tenant change the locks?"
"Can my tenant withhold rent? One of them has refused to for 2 months."
"What are the responsbilities of the tenant?"
"What regular maintenance are the responsibility of the landlord?"
"My tenant refuses to leave. This is what I've done so far, what is the next step?"