PIMS Privacy statement and information we store

What data do PIMS store on mE

The only data stored is data you have provided to us, this is held securely using password and data encryption techniques. All data is held securely at UK location

Who do you share my data with?

We do not permit any other persons/organisations access to your data. Where requested we may be required by law to provide such details – example Welfare Reform Act - prevention of fraud, Police investigations or such authorities with a lawful requirement ; for we are not permitted to interfere with such lawful rights

Examples of data we store

For all registers users we typically retain

• Email, recipient name & Address, phone number, number of properties, we may store memos which are to assist the helpline track member queries

• Tenant Data – Where a user of the site generates a tenancy agreement or other document we may store Tenant name, rental address, phone number, rental amount, term, deposit etc. It is the sites user’s responsibility to ensure they are fully compliant with requirements of GDPR and Data protection legislation and inform parties accordingly

• Tenant Credit Checks – We are obliged to retain all Tenant Credit Check data and it is the site users’ responsibility to ensure they are fully compliant with requirements of GDPR and Data protection legislation. The tenant has the right to request removal of their credit check footprint by contacting Call Credit who provide the data to PIMS.co.uk

• All of PIMS credit check data is provided by TransUnion [formerly Call Credit], information how they use and share personal data is available here
  

Ability to delete information

Mydocuments - All tenancy documents generated using PIMS.co.uk are stored in MyPIMS and by pressing delete such documents may be removed. PIMS may be obliged to retain copies and backups where we may be required by law to provide such details – example Welfare Reform Act - prevention of fraud, Police investigations or such authourities with a lawful requirement

The user may have added rental property and tenancy details in MYPIMS MY Property, so they may generate a document – such information may be deleted by pressing delete property

You may request we delete your account details with us – but we may be required to retain information where legislation prevails – such as HMRC vat record of invoice

How long do you store my data –

We only store information that you have added, we do reserve the right to remove without notice such information may be stored for a maximum of 7 years from date membership finishes

Payment details

We do not hold nor retain credit card nor Direct Debit payment details, these are held by our payment processors Gocardless and Barclays Merchant Services

Security of data and PIMS right to delete information

Whilst PIMS may store data it is the site user’s responsibility to have copies of said documents offline and store such accordingly – PIMS reserves the right to delete all documents and property tenant information for we do not offer a backup as part of our service. Document generation is intended for one-time usage only and no other terms are implied.