Complaining about Council LHA conduct process

This section covers: Complaining as a landlord about your tenant's claims for housing benefit

 

As an example A member of PIMS.co.uk  was approached by the council and promised [contractually] that they would be paid direct if they rented to a person on their homeless list. The landlord agreed and the council in turn paid the Tenant direct and have refused to rectify. The council have admitted it was their mistake but taken the stance "get the money from the Tenant"

 

In this circumstance we shall adhere to the council's complaints procedure and then escalate as below