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Breach of tenancy antisocial behaviour first letter

Where a neighbour, occupant or other complains about the behaviour of a tenant, firstly ask them to put in writing. Once received you may then write to your tenant. You are responsible for your tenants’ behaviour and MUST take complaints seriously, otherwise you can be prosecuted. At the same point you have to make sure you are not accused of harassing the tenant - Hence requesting the complaint be put in writing - Otherwise hear say

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