✓ PIMS Renters’ Rights Compliant
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The document YOU requested
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Complaint about noisy first letter to tenants *
In the first instance, an informal approach may resolve the issue. Should they not respond to your request you will have to put a formal request in writing. If you do not resolve this, you will alienate neighbours, flat management companies and potentially if a shared house lose other tenants. If complaints persist you require they be put in writing being specific as to times and dates.
2.PIMS LEGAL COMPLIANCE CHECK
Housing Act 1988
? Compliant
Supports potential future reliance on Ground 12 (breach) and Ground 14 (nuisance)
Landlord and Tenant Act 1985
? Not directly applicable
Pre-Action Protocol for Housing Conditions Claims
? Good conduct
Shows early communication and attempt to resolve
Housing Health and Safety Rating System (HHSRS) guidance
? Indirectly aligned
Noise nuisance can fall within statutory nuisance framework
Overall Compliance Status
? Legally sound as a first-stage warning letter
3. RISK & IMPROVEMENT NOTES
What you did well
? Clear issue identified
? References tenancy obligations
? Mentions consequences
? Keeps tone reasonable
What needed tightening (now fixed)
? “repossession of the premises”
? too blunt and slightly premature legally
? “duty-bound to contact Environmental Health”
? not strictly correct wording
? Tone slightly formal/legal in parts
? now more PIMS-style (firm but human)
4. PIMS PRACTICAL INSIGHT
This is where it matters most.
In real life:
70–80% of tenants will correct behaviour after this type of letter
It creates a paper trail (very important later)
It positions you correctly if things escalate
If behaviour continues:
This letter becomes evidence for:
Ground 12 (breach of tenancy)
Ground 14 (nuisance / anti-social behaviour)
?? Courts like to see:
warning given
opportunity to correct behaviour
escalation only if necessary
This letter achieves that.
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Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST
be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/
Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/
MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum EPC rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/
Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/
serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/
Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/
Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references,
inventory, check in, check out, cleaning, pet insurance or ANY other fee
that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/