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Damage to the Property

What happens if items have been damaged?

Where damage (dilapidation) has occurred and these can be agreed between the parties, estimates should be obtained for repairs/replacements. The Tenant should be informed of all the costs in writing and amounts of deductions from the deposit clearly shown.
see document End of Tenancy Statement of Final Account

Where the deposit is not enough to cover the damage, an invoice should be raised itemising
all costs involved for additional payments. Where the Tenant is insured, this evidence should be provided for the insurance company.

Where items need to be replaced, betterment may be involved. This means that the original age and condition of the replaced item should be taken into account, and the landlord should be prepared to accept less than the full replacement cost of the item.
What if the parties cannot agree on deductions to the deposit?
If the parties cannot reach agreement as to which items have been damaged, the severity of the damage or dilapidation, the repair or replacement costs etc, then great care should be taken in:
  • recording the state and condition with photographs
  • obtaining estimates and repair or replacement costs
  • informing the Tenant/Landlord in writing
Disputes over these matters may eventually need to be solved through arbitration usually managed by the Tenant Dispute Service or the Small Claims Court.
 
IMPORTANT  -  DID YOU FAIL TO PROTECT THE DEPOSIT
 
If you did not register the deposit (taken in respect of ANY Tenancy/renewal after April 2007)  and you simply left the money in your BANK then you have no lawful right to deduct monies.
 
Whilst there is case law (Gladehurst Properties Ltd v Hashemi ) a Tenant cannot sue for three times compensation, once the Tenancy has been ended. In this case the Landlord had returned the monies.
 
You could take the risk of keeping the money but not adviced for legislation being introduced this year could open the door to litigation and fines

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Rent in Advance, Pre-Tenancy Payments and the Risk of Getting It Wrong
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Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/ Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/ MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum EPC rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/ Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/ serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/ Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/ Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references, inventory, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/