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Title
Description
Rent Arrears you have applied for possession with PCOL+
CALL HELPLINE - FOR WE WANT TO CLARIFY where you are in teh process - and exposure to counter claims. In accordance with the Civil process that governs PCOL You are obliged to provide the tenant a st...
Complaint about noisy first letter to tenants *
In the first instance, an informal approach may resolve the issue. Should they not respond to your request you will have to put a formal request in writing. If you do not resolve this, you will aliena...
Noise complaint second letter or Breach of Tenancy Excessive noise *
If you are receiving complaints from the management company or/and council you will have no choice but to send this letter as you can demonstrate you are being reasonable in your efforts to resolve th...
Tenant has changed the locks
Although contrary to the tenancy agreement there is nothing in law which prevents the tenant changing the locks. You are entitled to have them returned back to normal when the tenant leaves. If th...
Breach of tenancy antisocial behaviour first letter*
Where a neighbour, occupant or other complains about the behaviour of a tenant, firstly ask them to put in writing. Once received you may then write to your tenant. You are responsible for your tenant...
Breach of Tenancy – Unauthorised Occupiers*
Although it is acceptable to allow visitors to stay for short periods, only those named on the tenancy agreement should be living at the property and using it as their home. Your tenancy agreement sp...
Breach of tenancy car parking in unallocated bays in flats*
The cause of many complaints and in many respects you are trying to keep other tenants and the management company happy. This is private land and there is little that can be done besides the offender ...
Breach of Tenancy – Damage to property *
Because of an inspection or other, you may become aware of damage to the property. Firstly, you should write to the tenant and request they remedy such. The letter may be required to resolve deposit d...
Breach of Tenancy Smoking in Shared Houses *
All Landlords of HMO's, shared houses are also included, must display the correct notices and signs in compliance with the No Smoking regulations. Smoking is not permissible in areas of shared accommo...
Tenant Breach Smoking in Premises not shared*
Whilst the tenancy agreement typically does not permit smoking, a smoker will smoke. It is very hard to evict somebody for this breach (Ground 12). However, one can bring the breach to their notice an...
Check Out Schedule Cleaning of the property *
The form details the cleaning expectation of the tenant. Cleaning is a highly subjective clause often included in agreements; for a tenant is not obliged to return the property in a more favourable st...
End of Tenancy - New Tenant Viewing*
A tenant does have the right to refuse you access to conduct a viewing; we remind them that we also have the right via inclusion of a clause within our Tenancy Agreement (IF THIS CLAUSE NOT IN YOUR Ag...
End of Tenancy Tenant forwarding address*
To ensure a smooth exit and return of deposit you should ask the departing tenant for a forwarding address LEGAL COMPLIANCE CHECK Housing Act 2004 ? Now compliant • Deposit return governed by: ...
End of Tenancy Statement of Final Account*
We need to provide the tenant a statement of account detailing any monies due or deductions we propose from a deposit. This letter acknowledges surrender of their Tenancy rights. PLEASE NOTE there is ...
Tenancy Review and Future Arrangements*
You should always discuss the tenants' intent and plans. If you want them to leave or renew at a higher rent then manage this transition and you will minimise the rent void by planning the exit and in...
Not renewing Letter - A BIG NO NO *
Al you can now do is clarify a tenants intention and NOT imply that they must leave that is a £4,000 - £6,000 fine - attach a simple like this. 2. WHY THIS WORKS ? Legally safe no mention of exp...
Handing back the property to the landlord
The following notes are intended to help you prepare for the checkout, so that the event runs smoothly, and to minimise the risk of misunderstandings, deductions from the deposit, last minute problems...
Housing Health And Safety Rating System - HHSRS
185 page Guide to HHSRS. The Rating System has been developed to allow assessment of all the main potential housing related hazards. By focusing on potential hazards, it places the emphasis directly o...
Electricity in the home - Guide to fire safety 29 April 26^
Causes of electrical fires Nine out of 10 (89%) electrical fires are caused by electrical products. A relatively small percentage (11%) are caused by faults in installations* or by people n...
JOB SHEET repairs and maintenance *
It is important, should you be brought to task, that you could demonstrate you are taking your repair obligations seriously. Diarise maintenance this job sheet may assist in the planning and schedulin...
RECEIPT FOR MONIES RECEIVED*
General receipt for monies received. Renter Rights, Tenant Fee Ban , and Landlord repair obligations compliant 2. LEGAL COMPLIANCE CHECK Tenant Fees Act 2019 ? Now protected • prevents unlawful...
Maintenance - Gas Safety Inspection - Tenant Not Required*
Tenant Notification that you require access to complete a GAS safety check on a specified date. The tenant is not required to attend for you have keys LEGAL COMPLIANCE CHECK Gas Safety (Installati...
Tenant Notification that you require access to complete a GAS Safety *
Tenant Notification that you require access to complete a GAS safety check on a specified date. The tenant is required to attend for you do not have keys or they have specified they wish to be in atte...
Maintenance Repair to Property Tenant Liable to Pay 0 READ NOTES IN LETTER *
Should a situation arise where the tenant has caused damage? The tenant must be informed of the cost. Such a letter may form part of the evidence in a deposit dispute or civil action for recovery of m...
Untidy Garden must be compliant with numerous Legislation *
If gardens are not maintained for excessively long periods it can result in high costs being incurred if professional, contractors are required to be employed to bring the gardens back to an acceptabl...
Periodic Inspection Compliant *
An inspection is the ideal opportunity to assess the internal and external condition of the property. It may also be used to enquire as to the tenants’ situation and intent to renew or discuss any pro...
Emergency Access to the property *
By law Landlords have right of entry to the property to carry out inspections and repairs under the Rent Act 1977 and the Housing Act 1988. Landlords also may enter the properties under the Landlord a...
Notification of repairs maintenance Tenant Attendance Not Required*
Under Section 11 Repairs of the Landlord and Tenant Act 1985, there are a number of statutory implied terms, which dictate repair obligations. The property must be in a reasonable state of repair both...
Notification of repairs maintenance Tenant Attendance Required*
There may be situations where the tenants' attendance is required for clarification or tenant training may be required as to usage of equipment. The property must be in a reasonable state of repair bo...
Council Tax Notification New Tenants at the address*
You should always inform the council who is in residence in your property. As the Landlord you will/may/should is liable for Council Tax in these circumstances: Where the property is occupied by mor...
Electricity Supplier Utility Notification of New Tenant*
Always inform suppliers of meter readings and ensure they know the new occupants and names of the new bill payer - otherwise you may be liable for bills
Gas Supplier Notification of New Tenant*
Always inform suppliers of meter readings and ensure they know the new occupants and names of the new bill payer - otherwise you may be liable for bills Liability Position ? Correct This lett...
INVENTORY OF HOUSEHOLD ITEMS AND CONDITION OF PROPERTY *
The true test of an inventory is when the tenant denies causing damage. Your inventory will be used as evidence in deciding who is liable for the damage. An updated inventory should be issued at the c...
Tenancy Application Form (suitable for Tenant or Guarantor) Pet Allergy Clause *
Up0dated MAY 2026 Renters Rights - includes GDPR Consent and compliance with Ban Tenant Fees effective from June 2019 The objective of vetting is to empower yourself so you can make an informed deci...
New Tenancy - Essential Contact Information for the tenant*
Useful contact information for your tenants detailing local suppliers/service contract details useful information such as emergency numbers that they may need at short notice during the tenancy.
Water supplier notification new tenant *
Always inform suppliers of meter readings and ensure they know the new occupants and names of the new bill payer - otherwise you may be liable for bills
Holding DEPOSIT Form compliant renters rights *
2. Using the Holding Deposit against rent This is permitted where the Prospective Tenant provides written consent. The Landlord or Agent is not permitted to tell the Tenant that the Holding Deposit c...
Standing Order Form *
It is good practice to get the tenant to sign a Standing Order Form immediately after signing the tenancy. It is always preferable to receive rent by standing order rather than cash. It is a lot simp...
New Tenancy Acceptance Letter of confirmation*
Acceptance of application for a new tenancy, Once the prospective tenant has passed your vetting process confirm in writing move in date, monies due and include a copy of the tenancy agreement *CROSSE...
Advert shop window PROPERTY TO LET and specify SPT*
Sample advert for a shop window - property to let. Even your adverts i a Shop Windows have to be compliant 2. LEGAL COMPLIANCE CHECK Renters’ Rights Act • periodic tenancy wording _________...
New Tenancy Viewing appointment sheet for property *
Try to keep all appointments to allocated times. Be organised and know the name of the tenants and keep phone numbers
Unauthorised Erection of Satellite Dish*
Every year thousands of Tenants install Satellite dishes. Whilst they may be in breach of the property covenants, there is an argument that their installation provides a letting advantage. One must ch...
Tenant Vetting Bank Reference request tenant must sign*
To obtain a bank reference the tenant must co sign the form this is giving their consent. The tenant by signing accepts any charges the bank may impose. 2. LEGAL COMPLIANCE CHECK Data Protection (...
Tenant Vetting Employer Reference request *
To obtain an employer reference it is recommended the tenant sign the form thereby giving their consent to their employers to disclose the required information LEGAL COMPLIANCE CHECK Data Protecti...
Tenant Vetting personal reference *
Personal References should be treated with caution, there are often bias. The true value is in having contact details of a friend should the person disappear later. Should false references be provided...
Tenant Vetting previous-current landlord*
Landlord references should be viewed cautiously. It is easier and cheaper to give a good reference and move the tenant on than evict them. The only way you can satisfy yourself they are indeed the Lan...
FREE Assured Shorthold Tenancy (AST) Agreement - INTERNAL
ARCHIVE - Should landord agent need a copy of an old agreement *****************************************************************************************************************************************...
Lodger Agreement *
If a Landlord is letting part of a property to a Tenant and lives there sharing common areas such as the kitchen and bathroom etc, then the Tenant, by law, is a lodger.
Company Let Agreement - 2 versions *
Be very careful if you let to a company and they sublet to a family - you will have serious and expensive problems getting possession of your property. Vetting and Guarantors strongly advised. Whi...
Diary of Events *
A very under estimated process - we are asking due to changes in the renters rights ACT - you document events where appropriate, photos video whatsapp. This document is nothing but a log its the proce...
Fire Risk Assessment form *
For Letting Agent at pre let Inspection and Periodic inspections, you must be aware of any risks that may contravene Fire Safety, Conditions of HMO licence, HSSRS or other. An example may be a tenant ...
Prospective Tenant Moving Guidance Sheet Updated May 2026*
MAY 26 renters Rights Updated -This information informs the tenant how we proceed once they have paid the holding fee and the process of vetting. This may be the first time the individual has rented o...
Deed of Assignment Surrender in part May26*
This situation often arises due to a breakup of relations between friends or partners, work related, being unable to afford or for a variety of other reasons. Irrespective of the reason, the tenanc...
Recharge Invoice *
Where damage has been done - ideally agree with the tenant the cost of repair or replacement. Then request payment by way of issuing an invoice. Such an invoice may become evidence in a dispute so det...
Section 48 Landlords Contact Address*
Under Section 48 Landlord and Tenant Act 1987, it is imperative that the tenant informs the tenant of the Landlords name and address for the service of documents. The address stated must be any in En...
Rent Increase Notice ENGLAND ONLY - FROM MAY 26*
New form from May 2026 Tenant Notification of rent increase in accordance with Housing Act 1988 section 13(2), as amended by the Regulatory Reform (Assured Periodic Tenancies) (Rent Increases) Order ...
Possession application for breach of Tenancy May 26*
CALL HELP LINE - THIS FOR SUBJECT TO CHANGE - use PCL - Renters Rights Act mean we expect this form and process to change. Court form detailing the Particulars of claim for possession(rented resid...
n119a Possession
The following notes are a step-by-step guide to completing form N119. They tell you what information is needed for each of the numbered paragraphs in the form.
Tenant Defence Accelerated Possession - England Only (RRC)*
NOT FOR SECTION 8 NOTICE - This is the form a tenant would complete to submit a Defence against the Landlords application for Accelerated Possession of an assured shorthold tenancy. See Section 21 Gui...
Bailiff Request for Warrant of Possession of Land* BAILIFF FEE INCREASED TO £152
13th JULY 2026 FEE Now £152 Request for Warrant of Possession of Land Request, May only be used once court has granted a possession order. If the tenant does nor vacate by the date on the order only t...
Landlord Informing the Tenant the Agent has changed*
Where the Landlord changes or appoints an agent they must inform the tenant. This is a cover letter for a Section 48 Notice - Also under the Renter Rights they MUST clearly inform the Tenant who is re...
Electrics and Fire Safety Guidance(possible good for Tenants(*
This is one of a series of leaflets in the ‘Get Smart! Get Equipped! Get Out!’fire safety range available from your local Fire and Rescue Service. Other leaflets in the series provide advice on fire s...
Court Form Certificate of service Witness N215 Feb 26*
Statement of truth that you or Agent have served Notice or forms on a person or dwelling.
Witness with Landlord - Statement of truth*
REALLY SHOULD BE COURT FORM N215 - we are just elevating awareness of important of a witness. Witness was with the Landlord when Notice served. Statement of truth. Where the Landlord serves notice wit...
Application for Possession Using S21 N5B - Accelerated Possession Procedure AST England form*
TYPE IT SO EASIER FOR PIMS TO CHECK - PIMS Help line can check your court application FREE OF CHARGE for members. NEW...
Tenant must attend court to disclose means N316*
Application for order that debtor attend court for questioning.
Independent Deed of Guarantee for a Tenancy Agreement MAY 26*
Use this Deed of Guarantee where you require a third party to act as guarantor for the tenant. You must verify the Guarantor s ID. Our PIMS tenancy agreement, as a standard, includes an option for us...
PRESCRIBED INFORMATION - Tenant Deposit MAY 26*
Landlord is required to supply their Tenant information with regard to any deposit received. Failure to supply such information means ANY Notice to vacate is invalid. The Tenant may be eligible to ...
NOW THE NEW SPT Renters Rights Compliant Tenancy Agreement*
Includes all the clauses to protect you- Rent increase clause, Letting Agent redress scheme - Pet, Children Clauses. This agreement includes new savings and defence clauses to afford you the maximum p...
Notice of Abandonment (CALL PIMS)*
This is a legal mine field - and you have to affirm believe and establish facts. Do this wrong that is unlawful eviction and walked straight in to a compensation Trap. Cost £20K to £40K. So look at no...
PENDING - REALEASE UPDATE - PIMS Lettings Agent Management Agreement Pack May 26*
PLEASE READ OUR SECTION MANAGEMENT AGREEMENT Comprehensive covers, Full Managed, Rent Collect and Tenants Find. Whilst promoting positive co operation it addresses issues of managing a landlords expe...
Letter Agent to Landlord Assessment of Potential Rental*
Covers rental value, refencing & diligence - Based on current market conditions, comparable properties and our experience of local demand, it is our considered opinion that if the property were market...
Letter Agent to Landlord confirmaton new tenancy agreed*
Definition of new tenancy & term
Letter Agent to Landlord Gas Check Due*
Affirms renters right and possession issues - protects agent It is a requirement of law that properties with an active gas supply have a current gas safety certificate issued by a person authorised to...
Letter Agent to Landlord Inspection Results XXX
t goes without saying that if you agree contractually to inspect the property either every three or six months, then you have to follow this through. You will be liable for damages, as you have breach...
Letter Agent to Landlord Tenancy Expiring Soon XXX
Where Agents renew tenancies they benefit from predictive cash flow from management fees. There are many advantages of issuing a new agreement and some disadvantages. The first thing is to ask the La...
Letter Agent to Landlord Tenant Move In Complete XXX
Write to the Landlord confirming that the tenant was checked into the property as arranged. The inventory was checked and agreed, meter readings recorded, and that the service accounts are being chang...
test new AST 15th April
Landlords Guide to Electrical Safety in England And Wales 2016- Search web -
Most of the accidents in the home involve faults in, or misuse of, domestic appliances, flexes, plugs or connectors. A large number are related to electrical maintenance or DIY activities. The major d...
HMO MINIMUM ROOM SIZES - rules change 1 Oct 2018 still current Doc May 26*
HMO MINIMUM ROOM SIZES. ACCOMMODATION WITH FACILITIES SHARED BY OCCUPIERS. These standards apply where there is sharing of some or all. Please note 1 October 2018 these rules change
Supreme Court Decision Taylor Vs Spencer * PIMS CASE
The Tenants appeal to supreme court was denied. Meaning the court of appeal decision has been upheld this means that in a statutory periodic tenancy it is no longer obligatory to end the Section 21 No...
New Prescribed Forms Statutory Order 2015 England Only *
The Secretary of State, has exercised powers to instruct that landlords must hereafter use new prescribed Forms when issuing Section 8 Eviction Notices, Rent Increases etc. What this basically means i...
DISCONTINUED MAY 26 -How to Rent Guide - last version Oct 2023 *
Note if you are currently evicting using the S21 - This may be required as part of evidence - otherwise now null and void document for withdrawn by the government and does not apply from 1st May 2026
Tenancy Check List - May 2025 *
Due to penalties introduce by Renters Rights sign off must be tighter than ever. All new tenancies in England commencing after 1st Oct 2015 require the landlord disclose and provide the tenant with ce...
TEST New AST England 1 st Oct
07 Oct 2015
GDPR Compliance Tenant Applicant Consent Form May 26*
All Landlords and Letting Agents are required to disclose to Tenants/Guarantors and other parties What information they collect, how it shall be used/stored and notify the parties of their rights Thi...
TENANCY AGREEMENT ENGLAND - where Tenancy from June 2019 - Ban on Letting Fees Tenant Fees apply from June 2019*
This is a archive document for member to use - where cannot locate a Tenancy agreement England ONLY tenancy agreement compliant with Tenant Fees Act as applicable from 1st June 2019. Now includes ad...
Limited Deed of Guarantee -----
Use this Limited Deed of Guarantee where you require a third party to act as guarantor for the tenant. You must verify the Guarantor s ID. Our PIMS tenancy agreement, as a standard, includes an optio...
AST England Preview after June 2019
This is a Tenancy agreement where property in England and commences after June 1st. Simply click and type in where required
OLD- SECTION 8 NOTICE - 2 weeks for rent arrears YOU MUST READ OUR NOTES
This is ONLY for cases commenced before May 2026 for OLD S8 valid for 12 months - rent arrears pre completed CALL PIMS HELPLINE WE SHALL PRODUCE YOUR NOTICE FREE OF CHARGE - Ring your PIMS memb...
Reactivation Notice Claimant ONLY
If you applied to the courts for possession before Sept 2020 your claim will only be considered for unsuspension(review) if you complete this form - if in any doubt call you members helpline
25th NOV 20 - NEW Landlord’s guide to right to rent checks
This guidance advises a landlord, letting agent or homeownerhow to conducta right to rent check when letting privately rented accommodation. The guidancesets out the specificactions they can take to p...
legionnaires disease risk assessment
Landlords must ensure a legionnaires disease risk assessment has been completed to determine the level of risk, if any, of the water in their rental properties becoming contaminated with legionella. ...
RENTER RIGHTS INFORMATION SHEET COMPLIANCE ADDENDUM WITH REPAIR REPORTING DEFINED
This is a perfect document to ensure you are compliant with the requirement to update your tenants of their right, whilst maximising your protection. covers permission to email and also prior notice ...
Rent Arrears Pre Action Protocol Renters Rights - 7 letters
7 letters including guarantor full process PIMS good practice audit trail, proof, guarantors and pre-court conduct - One letter is not reasonable a process affirms effort to remedy hence reasonable ...
NEW - Section 8 Notice from May 2026
Section 8 Notice after 1st May 2026 it is a new form. As a PIMS Member we shall help members complete
Tenant Defence Form Section 8 Notice
Tenant Filing a Defence -The Rent arrears Tenant defence form is sent to the tenant as part of the defence process. This is only Tenants initial defence but we believe at at mandatory court hearing ...
Letter of Surrender by Tenant & Landlord
ONE DOCUMENT with: 1. Joint Agreement (not just tenant letter) 2. Clear “voluntary surrender” wording 3. Statement of no pressure / no inducement 4. Arrears settlement clause (if applicable) 5....
PIMS Tenancy Agreemment England Jan YOU CAN ONLY USE THIS AGREEMENT Until 30th APRIL 2026 due to new Renters Rights Bill
THIS applies to ALL Tenancies starting before 1 MAY 2026 - CANNOT BE USE AFTER THIS DATE IMPORTANT ------ This agreement can only be issued for Tenancies commencing before 1 May 2026 then you will...
Pet Request Decision Letter *
Reenters Rights Compliant- Pet Request Decision Letter (approve / refuse with compliant reasoning). Consideration should be given to other Tenants in an HMO should they have an allergy to say dogs, th...
TESTING Agreement Tenancy RM
This is a technical test and cannot be used
PIMS TENANCY AGREEMENT ADDENDUM — REPORTING REPAIRS
The objective is to clearly define the expectation of either party as to minimise counters claims - The document is to create a reasonable expectation of the tenant. It also serves as a pre-emptive de...
Section 8 Notice Guidance notes
Form 3A: Completing the notice seeking possession – guidance for private landlords -This document for landlords explains how to complete the notice seeking possession. PIMS Members call for issuin...
Form 3A: Legal wording for possession grounds
When you complete a Section 8 Notice the correct legal Grounds must be inserted - you not not have artistic licence just add the grounds as is - the objective is to have a valid Notice - nothing else ...
Report Repairs Process - IMPORTANT DOCUMENT *
As a standard practice you should have standard repair reporting clauses (like PIMS in your Tenancy agreement) but very good practice is to define them more precisely. Sadly issuing this document is a...
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Fit for Habitation|March 2019 The ACT is intended to define minimum standards a rental property MUST be and makes a clearer pathway way for Tenants to be compensated|https://www.pims.co.uk/fit_for_habitation_act_march_2019/ Guarantor|The person who provides a guarantee and promises to make payment good should the person responsible for the agreement fail|http://www.pims.co.uk/guarantors/ MEES|The Minimum Energy Efficiency Standard (MEES) Landlords are charged with the requirement to bring their rental property to a minimum
EPC
rating of E. Property with F and G rating will effectively be banned from the rental market April 2018 |http://www.pims.co.uk/epc/ Section 11|Section 11 of the Landlord and Tenant Act 1985 places an obligation on the landlord to maintain the structure and exterior of the property, including installations for the supply of water, gas and electricity, heating systems, drainage and sanitary appliances|http://www.pims.co.uk/landlord-section-11-repairs/ serving date|This date is the date deemed received at the property - as an example if posted allow for posting days|/serving-notice-on-a-tenant-delivery-days/ Tenancy Application|The objective of vetting is to empower yourself so you can make an informed decision as to the calibre of the prospective person. Making your decision on facts and figures is invaluable and this is why you should always take references. The application form also provides you with permission to perform credits. This form details all the information you should ever require deal with most eventualities including absconding tenants|http://www.pims.co.uk/doc/57/ Tenant Fees|From June 2019 where renting properties in England gone are the days of charging for admin, letting fees, vetting, references,
inventory
, check in, check out, cleaning, pet insurance or ANY other fee that is not explicitly permitted within the legislation. |https://www.pims.co.uk/ban_letting_fees_act_2019/