Letting and rent collection.
This is where the agent finds a tenant but also collects the rent during the tenancy. Other management functions such as repairs and arranging to get possession of the property at the end of a tenancy, if needed, are still dealt with by the landlord. The agent is likely to charge a one-off fee and then a monthly fee (a percentage of the rent, usually around 5%) for collecting the rent. This arrangement can cause confusion for the tenant as it is not clear who is responsible for which areas of management.
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